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Self service portal

Soffid 3 Reference guide

Soffid
3
Self-Service portal

My Profile

Soffid 3 Reference guide Self service portal

Description My Profile is a part of a Soffid Self-service portal that allows to end-users config their own profile, update the user info and preferences, change their password, and recover questions. To display My Profile page you need to click on the config...

Soffid
3
Self-Service portal

My requests

Soffid 3 Reference guide Self service portal

Description Soffid provides a complete workflow engine that allows you to incorporate business processes or define new business processes as needed. End-users with the appropriate permissions will be able to request these processes. You can visit Self service...

Soffid
3
Self-Service portal

My tasks

Soffid 3 Reference guide Self service portal

Description Displays the task in which the user is involved like a supervisor, manager, o person how has to approve or deny that tasks. My task provides information about the process, the task, the start and due date and the asigned user. By clicking a recor...

Soffid
3
Self-Service portal

My issues

Soffid 3 Reference guide Self service portal

Description Soffid provides a tool to manage all issues and allows you to perform the operations available for each type of task. The actions to be performed will depend on each kind of task. Screen overview Standard attributes Issue type: issue list d...

Soffid
3.5
Self-Service portal

Issue Actions

Soffid 3 Reference guide Common actions

Actions Issues query action Download CSV file Allows you to download a CSV file with the issue data. Add or remove columns Allows you to show and hide columns in the table. You can also set the order in which the columns will be displayed....

Soffid
3.5
Self-Service portal

My certificates and FIDO tokens

Soffid 3 Reference guide Self service portal

Description My certificates and FIDO tokens are part of a Soffid Self-service portal that allows end-users to access their OTP devices configured. That option displays to each user, all their certificates and FIDO tokens and allows also to manage those and a...

Soffid
3
Self-Service portal
OTP

My applications

Soffid 3 Reference guide Self service portal

Description My application is a part of a Soffid Self-service portal that allows end-users to start corporate applications and third party applications. Also,  the end-user can view and use the shared accounts available for the user defined on the Password va...

Soffid
3
Self-Service portal

My accounts

Soffid 3 Reference guide Self service portal

Description My Account is a part of Soffid's self-service portal that allows end-users to access and manage their personal accounts. That option displays to each user, all their personal accounts and allows to set and query the password of each account. Scre...

Soffid
3
Self-Service portal

My OTP devices

Soffid 3 Reference guide Self service portal

Description My OTP devices are part of a Soffid Self-service portal that allows end-users to access their OTP devices configured. That option display to each user, all their OTP devices and also allows you to manage those and add new OTP devices. Soffid Adm...

Soffid
3
Self-Service portal
OTP

Introduction to Self Service Portal

Soffid 3 Reference guide Self service portal

What is Self-Service Portal? Soffid Console provides the Self-Service Portal, where the end-users can consult or change their credentials, request new permissions or access to applications, manage their profile, or launch applications. All from a single point...

Soffid
3
Self-Service portal

Process Search

Soffid 3 Reference guide Self service portal

Description A process is a series of actions, connected by transitions. An action could be either an automatic action or a manual task. Soffid console is concerned about task delegation and workflow management. Any user is able to create new processes or any...

Soffid
3
Self-Service portal