Skip to main content

Password recovery questions

Description

Soffid allows to end-user configure the questions and answers in Soffid console to recover the password when this functionality will be necessary.

The option to configure the Questions and Answerr is on My Profile page. At this page, the user could configure its owns questions and answers.

 

There is a configureconfig parameterparameterer WhenEnforce thefill-in end-usersquestions login intoin Soffid Console,Password dependingrecovery on the "Enable question&answer recovery" parameter, the formconfiguration to configureask the questions and answers to recover the password will be displayed or not.

Once, the end-user completeuntil thethese answer,are thefilled form no longer will be displayed. If the end-users want to change some questions or answers need to click on the config icon and then click My Profile on the option menu, and then, Soffid will display a window with the option to config the Password recovery questions.in.

Screen Overview

My profile

UserThe configend-user Passwordcould recoveryfill in the existing questions

 or add new questions.

image-1644233159500.png

&&TODO&& 

VIdeo

Recover cuandopassword

se resuelvan los tickets

image-1639395086957.png 

Actions

Add

Allows you to add a new question to the question list.

First of all you need to click the add button (+), then Soffid will add a new row to write the new question. You must confirm the changes by clickin on the "Confirm changes" button.

Delete

Allows you to delete one by one the default questions. 

You need to click the subtraction icon at the end of the line that you want to delete.

Close

Allows you to close the form and save the updates

Recover password

By clicking the Recover password option, on the login page, the user could recover its password, in this case, using the password recovery questions.

Once the user click this option, Soffid will ask the user name to get the recovery questions and displays them. The user must to full fil the answers and click the recover button. If the answers are correct, Soffid allows to the user types a new password.