Introduction to Self Service Portal

What is Self Service Portal?

Soffid Console provides the Self Service Portal, that portal is designed to help the end-users to request their needs, and on the other hand to relieve the service desk and admintrators users of one part of their work. So, automatizing business processes those goalS could be reached.

Soffid allows you to configure the access to the different options depending on the end-users roles defined to use Soffid. In this way, end-users will be able to access to the Self Service Portal to manage their own requirements always depending on the defined business processes.

Screen overview

 

Brief description of each option

My request

tasks

 

Process

My Search

request

 

My

Process Applications

Search

 

My Accounts

Applications

 

My Accounts

 

My OTP devices

 

Screen overview