How to configure questions?

DescriptionIntroduction

Soffid allows to the administrator user, o the user with the proper roles, to configure the default questions that will be displayed to the end-end users.

Those questions will be the default questions, the end-end users could change them and configure other questions.

To configenable the question&answer recovery,functionality, the adminitrator-user needs to configure some parametersparameters.

Next, end users must fill in the answers in the Soffid console to finally revocer the password on the login page.

Let's take a closer look at these steps.

1. Enable the question funcionality

First, go to Password recovery configuration page.

Now enable this feature and select it as preferred.

For more informatión check the Enable methods attributes.

2. Configure the question engine

On the same page, configure the question and answer mechanism as required.

For more informatión check the Recovery questions attributes.

3. Add the default questions

Now go to the Default questions tab and add the questions that the end user will have to answer.

For more informatión check the Default questions attributes.

4. Add the answers

End users will now have to fill in their answers.

In the Console go to the My profile page.

You will see the "Password recovery questions" tab:button.

• Enable

  Next question&we will have to answer recovery

at
• Minimumleast the number of filled-inquestions questions
that
• Questionshas tobeen answerconfigured. to unlock
• Number to answer to unlock

Once,

question&answer

5. Use password recovery

parameters

Now arethat we have everything configured, thewe end-usersmay must completeuse the answers"Password inrecovery"’ the Self-service portal in order to user the recover password method when it will be necessary.

Screen Overview

Default questions

Parameters

Actions

Add	Allows you to add a new question to the question list. First of all you need to click the add button (+), then Soffid will add a new row to write the new question. You must confirm the changes by clickinoption on the "Confirmlogin changes" button.
Delete	Allows you to delete one by one the default questions. page. You need to click the subtraction icon at Introduce the end ofuser. the line that If you wantget tothis delete.error, it is because there are no answers.