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Issues

Definition

Soffid provides a tool to manage all issues and allows you to perform the operations available for each type of task. The actions to be performed will depend on each kind of task.

You can find this functionality in the following path:

Main Menu > Administration > Monitoring and reporting > Issues

Screen Overviewoverview

Issues

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Detail

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  1. User
  2. Accounts

Standard attributes

  • Issue number:  an incremental number to identify the issue.
  • Created on: date of creation.
  • Issue type: issue list defined by Soffid.
  • Description: a brief description of the issue.
  • Times: number of times the issue has been repeated.
  • Status:  possible task status. There are three available statuses:
    • New
    • Acknowledged
    • Solved
  • Times: number of times the issue has been repeated.
  • Aknowledged on
  • Solved on
  • Percentage of failed login
  • Human confidence metric
  • System
  • OTP divice
  • Exception: Error occurred
  • Risk
  • Role grant
  • PAM Rule
  • jobName
  • Country
  • Account
  • Actor: owner of this issue.
  • loginName
  • Hosts
  • Users
  • Actions log: each of the actions that have been carried out on the issue.issue
  • Requester
  • Breached email
  • Data breach
  • Breah description
  • Created by
  • Modified on
  • Modified by

 

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