Introduction to Identity self service
What is Identity self service?
Soffid Console provides the Identity self service, where the end-users can consult or change their credentials, request new permissions or access to applications, manage their profile, or launch applications. All from a single point of entry.
Another purpose of the Identity self service is to reduce the workload of the IT department, as well as improve the overall security of the IT system.
Soffid allows administrator users to configure access to the different options depending on the end-users roles defined to use Soffid. In this way, end-users will be able to access the Identity self service Portal to manage their own requirements always depending on the defined business processes.
Screen overview
Brief description of each option
My tasks
My tasks display all the tasks in which the user is involved, like a supervisor, manager, o person how has to approve or deny that task.
For more information, visit My Task page
My issues
My issues display all the issues that the user will be able to check, and the option allows the user to manage this issues.
For more information, visit My Issues page
My requests
My requests display all the processes or workflows that the user will be able to run, and the option allows the user to consult the status of the requests.
The Query request status displays all the processes that the user has initiated and allows the user to consult all the information about the workflow.
For more information, visit My Request page
Process search
That functionality allows to users search for processes initiated or requested by themselves. Here the users will be able to consult all the information related to the processes and their status and if there are any pending tasks to be completed. If there are pending tasks, the user will be able to browse the task and manage it.
Administrator users will be able to consult all the information about all the processes which have been executed by any user.
For more information, visit the Process search page
My applications
My applications display all the corporate applications and third-party applications as well to which the user has permission to connect. Those applications have to be configured into Soffid Console
The password vault folder will be displayed as well. In this folder, the users will be able to find the shared accounts on the Soffid vault folder and will be able to save their personal accounts.
For more information, visit My Applications page
My authentication
My OTP devices
My OTP devices display all the OTP devices configured by the user and allow to the user config new ones.
For more information, visit My OTP devices page
My certificates and FIDO tokens
My certificates and FIDO token display all the configured certificates and allow to the user config new ones.
For more information, visit My certificates and FIDO tokens page
My accounts
My Accounts display all the personal user accounts registered into Soffid Console and with which the user will log into the target system.
Soffid chat-box (new functionality)
The new Chat-box Soffid functionality is our AI and relies on Soffid's expertise to provide documentation or apply changes directly in the system, feel free to ask your questions.
For more information, visit Soffid chat-box page
My profile (in the top drop-down list)
My Profile allows to end-users config their own profile, update the user info and preferences, change the password, and recovery questions.
For more information, visit My Profile page