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Issues

Definition

Soffid provides a tool to manage all issues and allows you to perform the operations available for each type of task. The actions to be performed will depend on each kind of task.

 

Screen Overview

Issues

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Issue detail

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  1. User
  2. Accounts

Standard attributes

  • Issue type: issue list defined by Soffid.
  • Description: a brief description of the issue.
  • Status:  possible task status. There are three available statuses:
    • New
    • Aknowledged
    • Solved
  • Created on: date of creation

Actions

Issues query action

Download CSV file Allows you to download a CSV file with the issue data.

Add or remove columns

Allows you to show and hide columns in the table. You can also set the order in which the columns will be displayed. The selected columns and order will be saved for the next time Soffid displays the page. 

Issue detail