Issue policies

Definition

Screen Overview

Related Objects

Standard attributes

• Issue type: by default, some issues type are defined in Soffid Console. 
• Description: a brief description of the issue.
• Response:
  • Ignore
  • Record
  • Manage
• Assigned role: 
• Actions list: list of actions to be taken when this issue occurs. You can choose one or more action from the list and configure them:
  • Notify affected user: allows you to configure an email that will be sent to the affected users.
  • Send custom email: allows you to configure a custom email that will be sent to specific users.
  • Run script: allows you to type a script that will be performed
  • Look affected accounts: allows you to configure an email that will be sent to the owner user.
  • Look affected host.
  • Notify issue owner by email.
  • Acknowledge.
  • Start new process.: allows you to configure the workflow that will be run.

Actions

Issue policies query action

Download CSV file

Allows you to download a CSV file with the issue policies data.

Issue policy detail

Add new	Allows you to add a new action to the issue policy. You can choose the action from the action list. Depending on the selected action, you must fill in different information. Once the information will be filled in, you need to close the window and Apply the changes.
Delete	Allows you to delete one or more actions from the actions list. &&TODO&&
Apply changes	Allows you to update the changes made to the issue policy.
Undo	Allows you to quit without applying any changes.