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Step 3.- How to use Soffid Break glass recovery tool?

If your system is working fine, a window like this will be displayed:

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If your system is broken, you could use Soffid break glass  tool:

1.  First of all, browse to your  Soffid break glass tool URL

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2.  Soffid break glass tool offer you two options

  • Break glass
  • Configure

3.  If you selec the Break glass option:

3.1.  Soffid will display a window with all the avaliable backups:

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3.2. You can choose one of them by clicking on the link. Then Soffid will display a new window to retrieve the backup copy:

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3.3. Here you will need to enter the required passwords. 

3.3.1. If there are any error with the passwords, Soffid Break glass tool will display an error message

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3.3.2. If you enter the passwords properly:

3.3.2.1. An email will be sent to the user indicated at the Break glass tool configuration

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3.3.2.2. Soffid break glass tool will display a new window with the  with the remaining time to download the  backup

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3.3.2.3. When the waiting time has elapsed, you will be able to download the backup. This backup will be a CSV file.

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4.  If you select the Configure option, Break glass tool will display the window that allows you to configure the Break glass recovery tool again.

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For more information about how to fill this form visit the Step 2.- How to configure Break glass? page


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