# My requests

## Description

<p class="callout success">Soffid provides a complete workflow engine that allows you to incorporate business processes or define new business processes as needed. End-users with the appropriate permissions will be able to request these processes. You can visit [Self service portal examples page](https://bookstack.soffid.com/books/bpm-editor/page/self-service-portal-examples "Self service portal examples") for more information.</p>

My request screen allows to users: on the one hand, consult the processes they have executed and view the process details and status, [Query request status](#bkmrk-query-request-status-0 "Query request status"); on the other hand, they will be able to execute the processes for which they have been assigned the proper permissions.

<p class="callout info">More information about process and workflows on [BPM Editor Book](https://bookstack.soffid.com/books/bpm-editor "BPM Editor")</p>

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## Screen overview

[![image-1638529831157.png](https://bookstack.soffid.com/uploads/images/gallery/2021-12/scaled-1680-/image-1638529831157.png)](https://bookstack.soffid.com/uploads/images/gallery/2021-12/image-1638529831157.png)

## Query request status

### Description

<p class="callout success">Displays a table with all the processes performed by the end-user. The end-user can consult processes detail and perform actions depending on the user permissions. You can visit [Self service portal examples page](https://bookstack.soffid.com/books/bpm-editor/page/self-service-portal-examples "Self service portal examples") for more information.</p>

### Custom attributes

- **Process ID**: unique process identifier in the system.
- **Process Name**: generic process name
- **Status**: displays the point in progress on the defined process diagram. Depend on the process status, you could perform some operations or others.
- **Start date**: date and time the process starts
- **End date**: date and time the process ends. A process without end date it is a process in progress

<p class="callout info">To view all the attributes of one process, you can access [Process attributes](https://bookstack.soffid.com/link/40#bkmrk-process-attributes) to consult the custom attributes. Be in mind, the processes have custom attributes depending on the business process definition.</p>

### Actions

The operations to be performed depend on the user permission and the business processes defined with the workflow engine.

<p class="callout info">You can find documentation about the business processes on [BPM Editor Book.](https://bookstack.soffid.com/books/bpm-editor "BPM Editor")</p>

#### Query request status actions

<table id="bkmrk-add%2C-modify-or-remov" style="border-collapse: collapse; width: 806px;"><tbody><tr style="height: 28px;"><td style="width: 163px; height: 29px;">**Reload**

</td><td style="width: 642px; height: 29px;">Allows you to reload the processes list with updated data.

</td></tr><tr style="height: 28px;"><td style="width: 163px; height: 28px;">**Download CSV file**

</td><td style="width: 642px; height: 28px;">Allows you to download a CSV file with all the information of the processes list.

</td></tr><tr style="height: 29px;"><td style="width: 163px; height: 29px;">**Query Filters**

</td><td style="width: 642px; height: 29px;">Allows you to filter data in each column of the table.

</td></tr></tbody></table>

#### Process actions

The actions to perform to each process, depend on the business process definition and the user permissions.

<p class="callout info">You can find more information about the most commons process actions if you go to [Process detail actions](https://bookstack.soffid.com/link/40#bkmrk-%C2%A0-3)</p>