Issues Definition Soffid provides a tool to manage all issues and allows you to perform the operations available for each type of task. The actions to be performed will depend on each kind of task. You can find this functionality in the following path: Main Menu > Administration > Monitoring and reporting > Issues Screen Overview Issues Related objects User Accounts Standard attributes Issue number :  an incremental number to identify the issue. Created on : date of creation. Issue type : issue list defined by Soffid. Description : a brief description of the issue. Times : number of times the issue has been repeated. Status :  possible task status. There are three available statuses: New Acknowledged Solved Exception : Error occurred jobName Actor : owner of this issue. Actions log : each of the actions that have been carried out on the issue. Actions Issues query action Download CSV file Allows you to download a CSV file with the issue data. Add or remove columns Allows you to show and hide columns in the table. You can also set the order in which the columns will be displayed. The selected columns and order will be saved for the next time Soffid displays the page.  Issue detail Close Allows you to quit without applying any changes. Acknowledge Allows you to check as Acknowledged Solve issue Allows you to mark as solved the issue. Send custom email Allows you to send a custom email to one recipient. Add Comments Allows you to add comments to the Action logs. account-created 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. disconnected-system 💻 Image discovered-host 💻 Image discovered-system 💻 Image duplicated-user 💻 Image Mege users If you click this option, Soffid will allow you to merge the identities by selecting the data of each of them. 💻 Image failed-job 💻 Image enabled-account-on-disabled-user 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  global-failed-login 💻 Image integration-errors 💻 Image locked-account 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. login-different-country 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. login-from-new-device 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. login-not-recognized 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. otp-failures 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. pam-violation 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. password-changed 💻 Image permissions-granted 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. risk-increase 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. robot-login 💻 Image Unlock account If you click this option, Soffil will unlock the account. Look affected accounts  If you click this option, Soffil will lock affected accounts.  Disable user If you click this option, Soffid will disable the user. Lock affected host If you click this option, Soffid will lock the affected host. Unlock host If you click this option, Soffid will unlock the host. security-exception 💻 Image Disable user If you click this option, Soffid will disable the user.