Monitoring and reporting

Sync server monitoring

Description

Soffid provides a monitoring functionality to consult all the information of the different agents and the status of each one of them and the amount of tasks assigned. Consequently, it allows diagnosing possible incidents in a quick and easy way.

This option allows you to manage all the options related to the tasks created according to the configuration of each of the agents.

Sync server

Shows a list with the URL of all the sync servers that you have configured and the options to perform for every sync server.

💻 Image

image-1720165127612.png

Agent Status

The graph of agent status shows the number of agents connected (green light) and the number of agents disconnected (red light). By clicking on the captions you can select if you want to show only the connected agents, only the disconnected agents, or both agents.

💻 Image

image-1710860571986.png

View Agents

Allows you to access a new window with the information of every single agent. That page shows a list with the information about Agent, Number of the pending tasks, the Status, and the URL of the agent.

If you click one of the agents, Soffid will display all the pending tasks for that agent. If you click on one pending task, you can view the details of that task and you could perform the actions available for that depending on your permissions.

💻 Image

image-1710860669782.png

View Tasks

Displays a matrix with all the agents configured, all the tasks, and the status of the task for each agent. You can reload the matrix with the updated tasks.

The available status for a task are: 

If you click on one error task, Soffid will display the details of that task, the basic data, and the specific data about Execution time, Error message, Scheduled and Log detail, and Soffid will allow you to perform the available actions. If you click on one pending task, you can perform the available actions.

💻 Image

image-1710860692532.png

Get log

Allows you to download the Sync Server log file.

Stats

Displays the performance (tasks per minute) graph of the synchronization servers.

💻 Image

image-1710918775742.png

Restart server

Allows you to restart the synchronization server that hosts any agent. Soffis will ask for your confirmation before performing that action. If you confirm, the server will be restarted.

Additional information

Display the additional information of Soffid

💻 Image

image-1710918843860.png

Tasks

Active tasks

Displays a graph with information about the tasks pending to be performed on the different systems.

Tasks by server

Displays a graph with information about the tasks for each server.

View Agents

Displays a view with a list of agent tasks, regardless of which synchronization server they are running on.

Not scheduled tasks

Displays a view with a list not scheduled tasks. At that view, you can cancel and release the held tasks

💻 Image

image-1710918988780.png

Screen overview

image-1698999287005.png

Related objects

  1. Agents
  2. Synchronization Servers
  3. Tasks
Actions

Agent actions

Get log

Soffid displays the log trace.

Reset Allows you to restart the synchronization server that hosts any agent. Soffis will ask for your confirmation before performing that action.

Tasks actions

Cancel task

Allows you to cancel a specific task. Soffid will ask for your confirmation, if you confirm, that task will be canceled.

Prioritize Allows you to release a specific task. Soffid will ask for your confirmation, if you confirm, that task will be executed. 


Scheduled tasks

Description

Schedule tasks display all the automatic tasks defined on Soffid, the scheduling of each task, and information about the last execution. Also, allows administrator users to update the execution of that tasks using a cron pattern and init the execution.

Screen overview

Scheduled tasks list

image-1676892983234.png

Schedule task detail

image-1676893027236.png

Standard attributes

Schedule

For each value of month, day, hour, minute, or day of the week:

Current execution

Last execution

Previous executions

List with the information about the previous executions:

Actions

Scheduled tasks query actions

Add or remove columns

Allows you to show and hide columns in the table.

Download CSV file

Allows you to download a CSV file with the scheduled tasks.

Scheduled Task detail actions

Apply changes

Allows you to save the data of scheduled tasks. To save the data it will be mandatory to fill in the required fields.

Start now

Allows you to launch the task execution.

Undo

Allows you to undo any changes made.

Logs

Allows you to download the log file.


Scheduled jobs

Description

Schedule jobs display all the asynchronous tasks generated for the workflows engine. When a job is finished, it will disappear from that list.

Standard attributes

Actions

Scheduled jobs query actions

Add or remove columns

Allows you to show and hide columns in the table.

Download CSV file

Allows you to download a CSV file with the information of the scheduled jobs.

Scheduled Task detail actions

Resume

Allows you to resume the task

Hold

Allows you to retain the task.

Close

Allows you to close the window without perform any action.


Audit

Description

The audit trail page allows you to query for audit records. Each action done at the Soffid console will be reported.

Here you have a list of common Advanced searches, you only have to copy, paste and search, e.g.

// User changes trace
calendar ge "2020-01-01T00:00:00.000+01:00" AND user co "admin"
 
// User actions trace
calendar ge "2020-01-01T00:00:00.000+01:00" AND author co "admin"
 
// Soffid accounts
calendar ge "2020-01-01T00:00:00.000+01:00" AND user co "admin" AND database co "soffid"
 
// Created accounts
calendar ge "2020-01-01T00:00:00.000+01:00" AND action co "C" AND object co "SC_ACCOUN"
 
// Removed objects
calendar ge "2020-01-01T00:00:00.000+01:00" AND action co "D" AND object co "SC_ACCOUN"
Screen overview

image-1679557370520.png

Custom attributes

Actions

Query Allows you to query accounts through different search systems, Quick and Advanced.
Add or remove columns Allows you to show and hide columns in the table.
Download CSV file Allows you to download a csv file with the information of audit records. 


Access logs

Description

The access log page allows querying all the information about the opened sessions. 

Note that any session that was active during the specified date will be shown, even when it started before of finished after that date.

Screen overview
Custom attributes

Actions

Query Allows you to query accounts through different search systems, Quick and Advanced.
Add or remove columns Allows to show and hide columns in the table.
Download CSV file Allows to download a CSV file with the information of access logs. 

Sessions

Description

The sessions page displays the current open sessions made with ESSO, WSSO or PAM for which the user is the owner. 

This functionality allows the owner users, with appropriate privileges, to open and view online a session opened by another user. It also allows them to interact if necessary.

Screen overview
Custom attributes

Actions

Add or remove columns Allows to show and hide columns in the table.
Download CSV file Allows to download a CSV file with the information of access logs. 


Console log

Description

That option allows you to look up server logs from the console. The logs are created on the server filesystem.

Screen Overview

image-1679557650561.png

Actions

Download  Allows you to download the log file 

Privileged accounts dashboard

Description

Soffid provides a monitoring functionality to consult all the information about the different Jump servers installed and configured.

The displayed info is the following:

Screen overview

image-1629183744388.png


To activate this view you will need to enable the Feed statistic tables task on the  Scheduled tasks page.

Search in PAM recordings

Description

Soffid provides the functionality that allows searching for information about the PAM recording sessions.

That option is located on Main Menu > Administration > Monitoring and reporting > Search in PAM recordings

First of all, to query the PAM recording, you could apply some filters to refine your search. Then, when you click the Search button, Soffid will show you all the recording sessions that comply with the criteria specified.

If you click on one record, Soffid will show you a new page with all the data about the session and the recorded video. If you query with a typed keys filter, a bookmark with the minute and second will show, and it will allow you to go directly to that point and view the action.

Screen overview

Standard attributes

Actions

Download CSV file

Allows you to download a CSV file with the PAM recording information.

Search

Allows you to query the PAM recording by applying some filters.

View recording

Allows you to view the recording. You need to click on the record of the PAM recording that you want to view, then Soffid will show you a new page with all the information about the session and the recording video.



Issues

Definition

Soffid provides a tool to manage all issues and allows you to perform the operations available for each type of task. The actions to be performed will depend on each kind of task.

You can find this functionality in the following path:

Main Menu > Administration > Monitoring and reporting > Issues

Screen Overview

Issues

image-1691074240103.png

  1. User
  2. Accounts

Standard attributes

Actions

Issues query action

Download CSV file Allows you to download a CSV file with the issue data.

Add or remove columns

Allows you to show and hide columns in the table. You can also set the order in which the columns will be displayed. The selected columns and order will be saved for the next time Soffid displays the page. 

Issue detail

Close Allows you to quit without applying any changes.
Acknowledge

Allows you to check as Acknowledged

Solve issue

Allows you to mark as solved the issue.

Send custom email Allows you to send a custom email to one recipient.
Add Comments Allows you to add comments to the Action logs.
account-created
💻 Image

image-1691073560305.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

disconnected-system
💻 Image

image-1691505347878.png

discovered-host
💻 Image

image-1695972298817.png

discovered-system
💻 Image


duplicated-user
💻 Image

image-1691406809609.png

Mege users

If you click this option, Soffid will allow you to merge the identities by selecting the data of each of them.

💻 Image


image-1691406880979.png


failed-job
💻 Image

image-1691073883011.png

enabled-account-on-disabled-user
💻 Image

image-1695972326375.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

global-failed-login
💻 Image

image-1691074786904.png

integration-errors
💻 Image

image-1691074818620.png

locked-account
💻 Image

image-1691412483843.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

login-different-country
💻 Image

image-1696239831327.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

login-from-new-device
💻 Image

image-1691074846496.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

login-not-recognized
💻 Image

image-1691074918985.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

otp-failures
💻 Image

image-1691074948199.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

pam-violation
💻 Image

image-1691404894434.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

password-changed
💻 Image


permissions-granted
💻 Image

image-1691075044973.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

risk-increase
💻 Image

image-1691678367280.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

robot-login
💻 Image

image-1696240262391.png

Unlock account If you click this option, Soffil will unlock the account.

Look affected accounts

 If you click this option, Soffil will lock affected accounts. 

Disable user

If you click this option, Soffid will disable the user.

Lock affected host

If you click this option, Soffid will lock the affected host.

Unlock host

If you click this option, Soffid will unlock the host.

security-exception
💻 Image

image-1691140940313.png

Disable user

If you click this option, Soffid will disable the user.