Self service portal examples

Introduction 

 Here we will try to explain some user cases about different types of process to know how that processes work. That processes will be a basic user cases, but you will be able to define process as much complex as your business needs. 

 For more information about the process definition you can visit the BPM Editor chapter . 

 The users configured like initiators in a User management process or in a Permission management process will be able to launch those processes. Those operations will be able to be performed from My Requests option. 

 User management 

 Update my data 

 Example 

 Process used to request to update my user data. 

 

 User request 

 Process uses to request to add, delete, modify or disable any user. That kind of process will be able to launch for users with the proper permissions that will be expecified on the process definition. 

 Example 

 Request to update the primary group of a user, and the admin user rejects that request. 

 

 Example 

 Request to update the primary group of a user, and the admin user approves that request. 

 

 Example 

 Request to create a new user. That workflow uses the Detect duplicated user funtionality. 

 

 Process management 

 Permission request 

 Example 

 Request to assign permissions to a user. 

 

 Example 

 Users in charge of assigning or denying permissions, could do that from the mail if Soffid is configured in that way. Users will receive an email similar to the following one: